When will the FRIAT passes be mailed out?
Passes will be posted in April/May, if you ordered before the end of March.
Which Customer Entry Point (CEP) do we use on Thursday and Monday?
The Blue Customer Entry Point will be open to FRIAT members to access the enclosure on Thursday and Monday unless you are told otherwise by email/or road signs.
Which Customer Entry Point (CEP) do I use on Friday, Saturday & Sunday?
You can use the Customer Entry Point (CEP) dedicated to your approach route (Green, Red, Blue or Yellow if arriving by coach/bus). If you arrive via the Blue route you can utilise 'Gate J' which will be open to FRIAT members only 7.30am - 9.15am. This gate gives FRIAT members an exclusive path to the Blue CEP and hence far quicker access to the Enclosure.
How do I get to 'Gate J'?
To get to Gate J, first of all get to the Blue Carpark. The traditional access Gate for the Blue CEP is Gate K and as you look at the Blue CEP Gate J is to your right. FRIAT volunteers and Security Stewards will be on-hand, at Gate J, to confirm FRIAT Membership and manage queuing.
Can I buy access to the FRIAT enclosure for Monday only?
No, the membership packages are MACH-1 (2 days - Sat & Sun), MACH-2 (4 days - Fri to Mon) or MACH-3 (Weds to Mon). At the moment we do not sell individual days.
How do I book a 'white chair'?
These are for FRIAT members who have a blue badge/ or severe mobility issues that mean they are not able to access the grandstand. These are allocated on a first come first served basis.
I want to bring my child/partner/friend to the show on Saturday - can they use the enclosure with me?
No sorry, access to the enclosure is for FRIAT members only. There is not sufficient space for additional guests to be given access during the public show days.
When is the FRIAT enclosure open?
Weds - Closed
Thursday - MACH-3 only - 8.00 - 17.00
Friday - MACH-3 & MACH-2 only 7.30 - 18.00
Saturday - MACH-3, MACH-2 & MACH-1 - 7.30 - 19.00
Sunday - MACH-3, MACH-2 & MACH-1 - 7.30 - 19.00
Monday - MACH-3 & MACH-2 only - 8.00 - 15.30
Can I choose where I sit in the Grandstand when I arrive?
Seats are allocated in advance and your seat number will be printed on your FRIAT pass. You can make requests for a specific seat but these cannot be guaranteed.
I can no longer come to the show can I get a refund?
All tickets/packages are sold as non-refundable. However, should there be extenuating circumstances for requesting a refund (such as bereavement or medical emergency) we ask that you return your passes by post along with an explanation and we shall consider your request following the event.
Please post to: Wendy Toms, RIAT 2016, PO Box 1040, Fairford, Glos, GL7 4NA.
Please be aware all passes are individually bar-coded and prior to any credits being made each ticket will be checked to ensure it has not been used for entry to the Air Tattoo.
What if I don't want to purchase my FRIAT membership via the internet?
You can call the Freephone Ticket Line 0800 107 1940 (Mon - Fri, 8.30am - 5.30pm)
How do you get a seat in the top row of the Grandstand?
Grandstand seats are allocated in order of booking. Next year's booking forms will be handed out on Thursday 7 July between 6.30am & 7.30am at Gate K. They will then be available for collection from the enclosure after 9am. To get a seat on the top row you will need to pick up one of the lower numbered booking forms, be a MACH3 member and return your completed form before 19 August 2016.
How do I access the FRIAT member's area of the website?
When your booking is confirmed you will be sent a letter containing the password to this area