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RAF 100

Air Tattoo CREW

Job Title: Air Tattoo Crew

Location: Fairford, Gloucestershire

Job Type: Volunteer

About Us: 

We are the Royal Air Force Charitable Trust Enterprises whose mission is to promote the Royal Air Force, to support its people now and into the future, to encourage air-mindedness and the aviation-related education of youth.

We achieve this, primarily, through the staging of the Royal International Air Tattoo, the Royal Air Force Concerts and the giving of grants to satisfy the Trust's objects.

About the Role:

The Air Tattoo CREW is a team of around 125 volunteers who are the 'public face' of the Air Tattoo, providing a personal connection to our visitors to as ensure that they have a first-class customer experience.  

We are looking for enthusiastic, friendly, confident people who will enjoy engaging with our visitors from around the world. Volunteers are asked to commit to 4 days from Thursday 12 July to Sunday 15 July 2018. Ideally, you will have customer services/front of house experience, but training will be given.

Main Responsibilities will include:

  • Meet and greet visitors, welcoming them to the show
  • Give visitors information and directions to important/interesting locations/activities by ascertaining their needs.
  • Interact with visitors at all opportunities, for example offering to take photos of families, 'high-fiving' crowds with large red aircraft 'hands'
  • Help manage queues when required and provide a distraction to queuing visitors by chatting to them and answering their questions
  • Be able to identify visitors who might need help/advice and be able to assist
  • Have extensive knowledge of what's on the showground and where it is.
  • Know what time key activities are (flying displays, Red Arrows meet & greet etc.)
  • Know what to do in the event of an emergency (visitor collapses, lost or found child, etc. and who to call on for assistance)
  • Thank visitors as they leave the show

Why volunteer to be part of the Air Tattoo CREW team?

  • Be part of a prestigious international event
  • Great experience, meet new friends and like-minded people
  • Uniform, full training and props/tools (crib sheets, maps, stickers etc.) provided
  • Accommodation (bunk rooms or campsite) provided if not local
  • Three meals a day plus snacks
  • 2 complimentary tickets for the Air Tattoo to give to family or friends
  • Invitation to the end of show 'Salute' party with other volunteers and aircrew
  • Great opportunity to gain new skills and experience

What commitment is required?

  • From Thursday 12 July to Sunday 15 July (Monday morning if attending the 'Salute' Party)
  • Able to attend the two weekend training sessions (approx. 3-4 hours each) on 28 April and 23 June 
  • Time to commit to reading information and completing an online training course (approx. 6 hours)

Next Steps:

Interested applicants should email moc/etcfar//sreetnulov

“It was an epic spectacle, as magical as anything you've ever seen in the West End, and as loud as anything you've ever heard at Knebworth.”

Jeremy Clarkson, Television Presenter

“All the thrills, excitement and noise of a Grand Prix, but in the air!”

Jenson Button, Formula 1 Racing Driver

“This is the best airshow!”

Buzz Aldrin, Apollo 11 Astronaut

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