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Air Tattoo Shop T&Cs

GIFTS & SOUVENIRS, AIR TATTOO MERCHANDISE AND SPECIAL OFFERS TERMS AND CONDITIONS


Payment
Payment methods for purchasing in our on-line store are MasterCard, VISA, Switch or VISA Delta. Please note that in order to ensure you always have the highest level of security, your payment details are automatically encrypted when you enter them. If you do not have a credit card or are not comfortable with placing an on-line order, please call 01285 713 456.

Delivery Information
Delivery charges are outlined below. We will endeavour to deliver within 14 days but please allow up to 28 days.

                                  Per Item Charge
Product Charge Band UK Europe & Eire Rest of World
1 Item* £2.50 £3.50 £3.50
1 Item** £2.50 £4.50 £4.50
2 Items + (any combination of products) £5.00 £7.00 £7.00
DVD/BluRay £2.00 £3.00 £4.00
*all products except Peter March's Battle of Britain Yearbook and 50 Years of Red Arrows book.
**Peter March's Battle of Britain Yearbook and 50 Years of Red Arrows book only.

Shipping Location Order Value Cost
UK £50.00+ FOC
Europe & Eire £75.00+ FOC
Rest of World £100.00+ FOC

Returns Information
If any exchange or refund is required, please return the item(s) to us ensuring you enclose the copy of your Despatch Note within 14 days of receipt. Goods must be returned by recorded delivery and clearly marked for the Customer Services Department. This does not affect your statutory rights.

We will not except responsibility for lost parcels when returning goods and reserve the right to refuse an exchange or refund if we consider the goods have not been treated in accordance with the instructions provided with them. CD's/DVD's/BluRay's will only be exchanged if faulty.

Under the Distance Selling Regulations you have the right to cancel your order within seven days of receipt of goods, for a full refund. This does not apply to items personalised or made to your specification; audio/video recordings or software that you have unsealed; periodicals / magazines; accommodation, transport or leisure services which occur on a specific date.

To cancel your order please notify us by telephone on 01285 713 456 or by e-mail at moc/etcfar//selasbew, quoting your order reference.

Availability
Whilst every effort is taken to ensure all items are always in supply, occasionally some items may be out of stock. In these circumstances monies will be banked upon receipt of order and we will place any out of stock items on 'back order' and forward them as soon as they become available.

Pricing
All information including prices are correct at the time of publishing and include VAT where applicable.

Any items indicated as being subject to a 'special offer' have previously been available at the higher indicated price for at least 28 days.

Any price changes will be shown on your delivery note. If for this or any other reason an item is not acceptable, it may be returned within 14 days and a full refund will be given.

Colour Reproduction
In illustrating the products on offer in the Air Tattoo Shop we make every effort to reproduce details and colours as accurately as we can. Slight variations in colour and style may occur due to broadcasting limitations.

“It was an epic spectacle, as magical as anything you've ever seen in the West End, and as loud as anything you've ever heard at Knebworth.”

Jeremy Clarkson, Television Presenter

“All the thrills, excitement and noise of a Grand Prix, but in the air!”

Jenson Button, Formula 1 Racing Driver

“This is the best airshow!”

Buzz Aldrin, Apollo 11 Astronaut

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