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Job Title: Merchandise Assistant

Salary: £19,300 pro rata

Location: Fairford, Gloucestershire

Job Type: Full Time (Fixed Term Contract) 20 May until 2 August 2019

About Us:

The RAF Charitable Trust Enterprises organise a host of aviation related events including the Royal International Air Tattoo that attracts 185,000 visitors for a weekend of spectacular aviation action every year. Our commercial activities enable us to gift our profits to The RAF Charitable Trust in order to foster and encourage an interest in aviation amongst young people and to inspire the next generation of aerospace professionals - whether engineers, pilots or ground crew. If you are a resourceful and efficient administrator with strong interpersonal skills, we would be delighted to hear from you.

A great opportunity to join the team behind the world's greatest military air show has now become available. The successful candidate will be comfortable working both in an office and in a stock handling environment within our warehouse, with a flexible and proactive approach to tasks and responsibilities. With strong numerical and inter-personal skills, the Merchandise Assistant role will be primarily focused upon the merchandise and programme sales operations, preparing and reconciling stock and working closely with the volunteer team.


Main Responsibilities include:


  • Administrative support
  • Promote and sell Air Tattoo merchandise and souvenir programmes
  • Liaising with suppliers and staff regarding orders placed on behalf of other teams
  • Assisting with the receipt and checking off merchandise and company clothing orders
  • Liaising with souvenir programme editor regarding information required, proof sign off and production/delivery
  • Prepare and count stock for each sale outlet, keeping accurate records of allocations
  • Liaising with the volunteer team to ensure that all pre-show information is effectively communicated and queries responded to in a timely manner
  • Working as a Sales Assistant over the Air Tattoo, responsible for sales and stock control alongside the volunteer team to deliver a first-class customer experience
  • Keeping accurate records of any stock movements/transfers
  • Ensure merchandising area and stock cage in company warehouse is clean, tidy and organised in the lead up to the Air Tattoo and post event
  • Overseeing return of unsold stock and programmes to company warehouse alongside volunteer team supervisors
  • Completing post show reconciliations of unsold stock and programmes


About You:

To be suitable for this role you will have:


  • Excellent IT skills with (Excel & Word)
  • Strong organisational skills with the ability to manage pressure and conflicting demands
  • An ability to prioritise tasks and deliver to agreed timescales and deadlines
  • A proactive and solution-focussed approach
  • To be flexible in your approach to the role i.e. variety of tasks
  • Strong numeracy skills
  • Experience of working in a retail environment, including cash handling
  • Experience of stock taking and control
  • The ability to work on your own initiative


What we offer:


  • Flexible working arrangements
  • Employee Assistance Programme
  • Great Place to Work Social Events


Next Steps:

Interested applicants should apply with a current CV highlighting your suitability for this role via our website HERE.

Closing Date: 27 May 2019

“It was an epic spectacle, as magical as anything you've ever seen in the West End, and as loud as anything you've ever heard at Knebworth.”

Jeremy Clarkson, Television Presenter

“All the thrills, excitement and noise of a Grand Prix, but in the air!”

Jenson Button, Former Formula 1 Racing Driver

“Probably the most complete air show I’ve ever been to!”

Al Worden, Apollo 15 Astronaut

“This is THE best airshow!”

Buzz Aldrin, Apollo 11 Astronaut

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