DISABLED FACILITIES / ACCESSIBILITY AT THE AIR TATTOO
The Air Tattoo is a very large event, set on an airfield around 2 miles in length. We have tried to minimise the need to walk long distances with our free showground shuttle buses and electric scooter/manual wheelchair hire, but please be aware that the event may not be suitable for everybody, especially those with restricted mobility.
There is a large amount of hardstanding along the Showground where the static aircraft are parked, however there is also a grassed area from the hardstanding to the crowdline. Please be aware that the grass length might be long because of the management of birds on the airfield. The grassed areas can be uneven in places and are therefore not always practical for electric scooters, wheelchairs or for those with restricted mobility.
What we offer:
- Admission tickets
- Free of charge PA/Carer ticket with a paying adult (conditions apply)
- Disabled Enclosure
- Designated Disabled Car Parks
- Electric Scooter/Manual Wheelchair hire (through the Event Mobility Charitable Trust)
To book admission tickets, PA/Carer tickets, places in the Disabled Enclosure and to order your RIAT Disabled Parking Permit please call our Customer Services Department on 01285 713 456(Mon-Fri 9.00am - 5.00pm).
You will be asked to provide one or more of the following:
- Confirmation of the Middle or Higher rate of Disability Living Allowance (DLA) - dated within the last 12 months
- Confirmation of the Middle or Higher rate of Mobility Allowance - dated within the last 12 months
- Confirmation of the Middle or Higher rate of Attendance Allowance - dated within the last 12 months
- Confirmation of the Standard or Enhanced Rate of Personal Independence Payment (PIP) - dated within the last 12 months
- A current and valid Blue Badge
- Medical professional's (hospital specialist/GP) letter confirming the need for a full-time carer - dated within the last 12 months. This does not need to be a letter of diagnosis
- D/deaf or blind registration
- The Access card or equivalent
Personal Assistant (PA)/Carer Ticket
All disabled visitors attending the Air Tattoo with a paid-for adult admission ticket on Friday 17, Saturday 18 and Sunday 19 July 2020 are entitled to bring one PA/Carer free of charge, providing the disabled person is in receipt of the middle or higher/enhanced rate of Disability Living Allowance (DLA)/Mobility Allowance/Attendance Allowance/Personal Independence Payment (PIP). The PA/Carer concessionary ticket must be requested when placing your order.
A child (or children) with a disability must be accompanied by a paying adult.
Please note there are no PA/Carer concessions available for Park & View or for any of the public enclosures on the showground.
The Disabled Enclosure is located on the crowdline in the Blue Zone, next to the FRIAT Enclosure and is approximately;
- 30 minutes by foot from the Yellow Customer Entry Point*
- 20 minutes by foot from the Red Customer Entry Point*
- 5 minutes from the Blue Customer Entry Point*
- 15 minutes from the Green Customer Entry Point*.
*The Customer Entry Point is where tickets are scanned, security checks take place and access is gained to the showground from the car parks.
- An outside enclosure (no shelter) on hardstanding
- Crowdline position in the centre of the showground
- Disabled/Accessible Toilets
- High Dependency Unit (HDU)
- Tables and chairs
- Enclosure wristband to enable access throughout the day
- A team of volunteers to answer questions and help you enjoy your day
The Disabled Enclosure costs £8.00 each for the disabled person and their PA/Carer. If extra tickets are required for the Enclosure there is a cost of £20.00 per person (aged 5 years and over) up to a maximum of two Friends & Family Disabled Enclosure tickets per disabled person.The Friends & Family Disabled Enclosure tickets are strictly limited each day to ensure that there are enough places in the Enclosure for our disabled visitors and their PA/Carer.
There is a free Showground Bus Stop within a 5 minute (approx) walk from the Enclosure. There will also be a golf buggy available to transfer people with mobility difficulties from the Bus Stop to the Disabled Enclosure and vice versa.
Disabled Parking Permit / Designated Disabled Car Parks
Visitors with a Blue Badge are automatically entitled to park in the Designated Disabled Car Parks. Please ensure you have your Blue Badge details to hand when calling to book.
Visitors who receive the higher/enhanced mobility component of DLA/PIP, can apply for a RIAT Disabled Parking Permit which will allow them to park in the designated disabled car parks.
Visitors who hire an electric scooter/manual wheelchair from the Event Mobility Charitable Trust, but do not have a Blue Badge or receive the higher/enhanced mobility component of DLA/PIP can also apply for a RIAT Disabled Parking Permit allowing them to park in the Designated Disabled Car Parks. Please have your Event Mobility booking reference number to hand when calling to book.
There is no designated disabled car park in the Blue Car Parks and we recommend that visitors with mobility difficulties do not park here as they are all field car parks with uneven ground and are some distance from the Blue Customer Entry Point.
Disabled/Accessible Toilets and High Dependency Unit (HDU)
There are disabled/accessible toilets in each toilet block on the showground.
There are also disabled/accessible toilets and a High Dependency Unit (HDU) in the Disabled Enclosure.
If you have not booked into the Enclosure but need to use the accessible toilets/HDU at any time during your visit please speak to the staff in the Disabled Enclosure. If you have your own RADAR key for the HDU please bring it with you.
Electric Scooter/Manual Wheelchair Hire
The Event Mobility Charitable Trust will be providing electric scooters and manual wheelchairs for use by disabled, elderly and mobility impaired visitors to the Air Tattoo.
Electric scooters and manual wheelchairs must be booked in advance. To book visit eventmobility.org.uk, email email@example.com or contact the office on 01386 725391 to request an advance booking form.
Electric Scooters: £30.00 per day to hire
Manual Wheelchairs: £10.00 per day to hire
The pick-up/drop-off points will be in the Red and Green Car Parks close to the Customer Entry Points and by the Yellow Customer Entry Point.
If you hire an electric scooter or wheelchair from Event Mobility this automatically entitles you to a RIAT Disabled Parking Permit for our Designated Disabled Car Parks - please call our Customer Services Department (01285 713456) to order your permit. Please note you will be asked to quote your Event Mobility booking reference number, so please have this to hand when calling.
You are welcome to bring your own electric scooter with you to the Air Tattoo, but please ensure that the battery is fully charged on arrival as there are no charging facilities available at the show.
We welcome all registered guide dogs, hearing dogs and medical alert dogs at the Air Tattoo.
If you wish to bring an assistance dog with you for your visit, please ensure you have a valid identification document from Assistance Dogs (UK) and/or the assistance dog must wear a jacket/coat identifying it as such.
Assistance dogs must always be kept on a lead and must not be left unattended at any time.
For further information on any of the above facilities please contact Customer Services on 01285 713 456 (Mon - Fri 9.00am - 5.00pm) or email:firstname.lastname@example.org
To book admission tickets, the Disabled Enclosure and to order your RIAT Disabled Parking Permit please call our Customer Services Department on 01285 713 456(Mon - Fri 9.00am- 5.00pm).
Not all disabilities are visible - some are not immediately obvious, such as autism, dementia, visual or hearing impairments, anxiety and chronic pain.
The Hidden Disabilities Sunflower Scheme®
The Royal International Air Tattoo is proud to be part of the Hidden Disabilities Sunflower Scheme®
Not all people with hidden disabilities require assistance. But if you do, wearing the Hidden Disabilities Sunflower Lanyard at the Royal International Air Tattoo discreetly indicates that you may need additional support or just a little more time.
We are hoping to enhance the airshow experience for all our visitors with hidden disabilities. This initiative will offer guests the option to pick up a lanyard, which has been purposely designed to act as a discreet sign for our customer experience team, the Air Tattoo Crew and other Air Tattoo volunteers to recognise they may need extra help and support.
If you are wearing the lanyard, the Air Tattoo Crew and other Air Tattoo volunteers should recognise it and understand that you have a hidden disability and that you may need a little extra help or time. However, they will not know what your hidden disability is, or what challenges and issues you may face. If you have specific requirements, please ask a member of the Air Tattoo CREW for help.
The Air Tattoo was the first airshow to test the initiative in 2019 with lanyards kindly donated by Gatwick Airport. We hope to encourage other events to follow suit, meaning spectators have the option to wear their lanyard when attending other airshows throughout the UK in the knowledge that staff will recognise what it stands for as the unique airshow environment can present challenges for some spectators. The lanyards are a discreet way of bringing hidden disabilities to the attention of those around who can help, which ultimately gives our spectators and their families reassurance and confidence that they will quickly receive the support they need.
The Sunflower Lanyards are free of charge and will be available in the Blue Information Point in the Blue Service Station.
Please be aware that whilst the Air Tattoo CREW and other Air Tattoo volunteer staff will be aware of the Sunflower Lanyard scheme, we cannot guarantee that traders, exhibitors or static aircraft crew on the showground will know about it. It should therefore not be assumed that visitors wearing Sunflower Lanyards will get priority in queues etc.