Night Duty Officer

Team:                                    

Show Operations Centre (SOC)

job Title:                          

Night Duty Officer (NDO)

Location:                            

Fairford Gloucestershire

Role Grade:                       

Volunteer

Personnel Group:         

Volunteer

RIAT Manager:                 

Operations Director, Paul Sayer

 

About Us:

We are the Royal Air Force Charitable Trust Enterprises. We will Promote the RAF by placing it at the heart of a programme of world-class events and activities, with the Royal International Air Tattoo (RIAT) as our unique centrepiece. We will Inspire young people, inside the RAF and wider UK society, to fulfil their potential in air, space and technology by delivering, with and through partners, access to and involvement in forward-looking air and space activities, including highly stimulating personal development opportunities. 

About the role:

SOC’s Mission is to ensure that RIAT runs safely and effectively, delivering to all its stakeholders, and supporting management with the provision of advice and assistance as necessary. SOC is located in the centre of the showground and provides assistance to any department that requires it. 

The SOC Night Duty Officer (NDO) is part of a team who provide out-of-hours cover for RIAT. Specifically, they are responsible to the duty SOC Executive for dealing with all problems and queries concerning RIAT during their period of duty, which is typically from 1900 hours to 0700 hours.

Main Responsibilities will include:

During their period of duty, the RIAT SOC Night Duty Officers are specifically responsible for dealing with all technical and domestic matters, particularly those concerning the welfare of staff and participants.  Responsibilities include: 

  • Maintain the telephone switchboard, including: 
  • Answering enquiries from members of the public
  • Answering the emergency telephone and relaying emergency fire, medical and security calls to the RIAT emergency contacts
  • Maintaining contact with the 24-hour RIAT Security Services during the shift 
  • Providing reasonable out-of-hours assistance to RIAT participants eg aircrew
  • Notifying the SOC Duty Exec of any incidents or issues which may affect the next day’s event delivery
  • Maintaining the NDO call log and action list for handover to the SOC Exec next day
  • Visiting off-site locations such as off-base car parks to maintain a security presence
  • Supporting volunteer arrivals overnight 

What commitment is required?

  • 5-8 days

What you get in return for volunteering:

  • An opportunity to learn new skills and be part of a fantastic team of over 1,250 volunteers 
  • Support the work of the RAF Charitable Trust
  • Two complimentary tickets (General Admission Friday or Sunday) to give to family or friends 
  • Discount on official merchandise 
  • Camping or temporary accommodation, if required 
  • Freshly prepared meals in our onsite Airfield Diner
  • Access to our Volunteer Village, to include evening entertainment 

Travel:

In line with our sustainability commitment, we strongly encourage volunteers to car share wherever possible, and/or to utilise public transport.  

The following is in place to support our volunteers with any out-of-pocket expenses.  

  • Motor Mileage: Claim 45p per mile (maximum 315 miles) return mileage to RIAT and to encourage car sharing, an additional 5p per additional passenger may be claimed by the vehicle driver  
  • Train Fare: Travel should be standard class; reimbursement will be made up to the maximum claim amount (£100.00) on the production of receipts, tickets, or confirmation email.

Next Steps:

Interested applicants should complete an application form which can be found here and on our website.