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Orders on tickets may be cancelled or exchanged provided that this occurs within 48 hours after purchase. After this time all tickets are non-refundable.
For order cancellation requests please contact Customer Services here.
All administration fees are non-refundable.
You will receive a booking confirmation when the order is placed. Your e-ticket will be sent out to you prior to the show.
If you have booked our Family Enclosure, Viewing Village, Flight Deck or Cotswold Club packages or upgrades, you will receive an enclosure e-ticket prior to the airshow, we are no longer sending a pack in the post with your enclosure pass. This e-ticket is your access to the enclosure and will include information relevant to your visit.
Visitors to our Aviation Club, First Class Lounge, and Lightning Pavilion will receive their enclosure packs with Guest Car Parking in the post near to the show.
E-tickets have not yet been sent out. You will receive them nearer to the show.
No - the name on the ticket will not be checked.
Orders of tickets may be exchanged provided that this occurs within 2 working days after purchase. There will be an administration fee of £25 payable on all order changes.
Please contact Customer Services here.
We do not restrict the number of children per ticket holding adult. If you require more than 10 children's passes you can amend the total when you get to the basket prior to checkout, or contact Customer Services here.
Please contact Customer Services here and we can issue you with more child passes. However, if you turn up at the gate with children under-18 who do not have passes they will be allowed in.
You may be asked for ID/proof of age, so bring some with you just in case.
If you attend RIAT without a ticket, you will be turned away.
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