Techno Zone® CREW

Team:                                    

Techno Zone®

Role Title:                          

Techno Zone® Crew

Location:                            

Fairford, Gloucestershire

Role Grade:                       

Volunteer

TEAM Manager:         

Techno Zone® Manager

 

About us:

We are the Royal Air Force Charitable Trust Enterprises. We will Promote the RAF by placing it at the heart of a programme of world-class events and activities, with the Royal International Air Tattoo (RIAT) as our unique centrepiece. We will Inspire young people, inside the RAF and wider UK society, to fulfil their potential in air, space and technology by delivering, with and through partners, access to and involvement in forward-looking air and space activities, including highly stimulating personal development opportunities.  

About the role:

The Techno Zone® crew work hard to make the Techno Zone an exciting, welcoming space all weekend. They’re friendly, approachable, and highly knowledgeable about the exhibits, helping visitors when needed. Beyond the Techno Zone, they guide guests to wider show attractions, food areas, and essential facilities like toilets, ensuring everyone has a smooth, enjoyable experience. 

Knowledge of STEM (Science, Technology, Engineering, and Mathematics) is desirable for this role.

Main Responsibilities will include:

  • Welcome visitors to the Techno Zone®, offering friendly, proactive assistance and identifying anyone who may need extra support 
  • Stay informed about all activities, exhibits, and showcases within the Techno Zone®, and guide visitors to key attractions such as hands-on exhibits and Inspire Stage sessions 
  • Guide guests to wider show attractions, food areas, and essential facilities like toilets 
  • Escalate any issues to the Techno Zone Crew supervisor 
  • Be aware of emergency protocols, including procedures for medical incidents, lost visitors, fire, emergency evacuation, and technical malfunctions, and know who to contact for assistance 

What commitment is required?

  • 6 Days - Wednesday pre-event to Monday post event
  • A training session via Microsoft Teams in late May 

what you get in return for volunteering:  

  • An opportunity to learn new skills and be part of a fantastic team of nearly 1250 volunteers
  • Support the work of the RAF Charitable Trust 
  • Two complimentary tickets (General Admission Friday or Sunday) to give to family or friends 
  • Discount on official merchandise
  • Camping or temporary accommodation, if required
  • Freshly prepared meals in our onsite Airfield Diner
  • Access to our Volunteer Village, which includes evening entertainment

Travel:

In line with our sustainability commitment, we strongly encourage volunteers to car share wherever possible, and/or utilise public transport.  

The following is in place to support our volunteers with any out-of-pocket expenses. 

  • Motor Mileage: Claim 45p per mile (maximum 315 miles) return mileage to RIAT and to encourage car sharing, an additional 5p per additional passenger may be claimed by the vehicle driver
  • Train Fare: Travel should be standard class; reimbursement will be made up to the maximum claim amount (£100.00) on the production of receipts, tickets, or confirmation email  

Next steps

Interested applicants should complete an application form which can be found here.